All reservation folio icons are shown below together with the applicable shortcut key commands < >
This icon opens the
seek window, in which it is possible to search for a folio. Several
seek criteria can be used for this purpose, such as cancellation number
or frequent stay number. <F3> See The
search screen of IDPMS
With
this icon articles can be posted to the guest bill. Clicking this
icon opens the posting window <F6>. See Posting
Screen. The icon will display the local currency symbol (Euro, Dollar
or Pound) as defined in Settings > Option > Frontdesk. See Option
Frontdesk.
This
icon, opens the detail account window. In this window the different
sub folios of the guest can be viewed and changes can be posted if
needed <F5>. The icon will display the local currency symbol (Euro,
Dollar or Pound) as defined in Settings > Option > Frontdesk. See
Option
Frontdesk.
This
button is for charge routing. Charge routing is the process of routing
certain costs automatically to a sub folio. Cost listed in charge routing
are by Post Group. <Ctrl>+ <F5>. See Charge
Routing.
This
icon is used to link a folio to a Master, Group or Share Folio. It is
also possible to unlink a folio from a Master, Group or Share folio. Clicking
this button will display six other icons, of which some will be greyed-out
depending on the reservation. See Linking and
unlinking folios for more information.
This
icon is used for maintenance and services, guest message, guest information,
changes Log, changes log on daily rates. Clicking this icon will display
other icons. See Tools
Menu.
This
icon is visible if a credit card interface is in use. From here credit
card details can be viewed or a manual authorization can be processed.
See Credit Card Authorizations.
This
icon is visible if the Sales Module is activated. This icon gives access
to the Contact Manager. See Contact Manager.
When clicking on this icon it will lead you to event reservations that
are linked to this reservation. It is possible to open the linked events
directly through this icon.
This icon is used to create an event reservation. It will be linked to
the reservation directly. Fields like date, guest and company are filled
in.
This
icon concerns possible interfaces installed at the hotel. For example,
using this icon the wake-up time for the client can be set, an extra key
can be created or the telephone line can be opened or closed. See Interfaces.
Using this icon, a new reservation can be created. Clicking this icon
will open a new reservation window. <INS>.
This
icon is used to copy the present reservation. This can be useful in case
a guest decides to make more reservations at the same time. Copying the
information, allows for efficiency. All information is copied, except
for the room number. These do need to be entered again. <Ctrl> +
<INS>.
This
icon can be used for splitting a reservation. If a guest made a reservation
for two or more rooms of the same room type, the reservation must be split
before checking in.<F4>. See Split
Reservation.
After
opening a reservation, clicking this icon will cancel the reservation.<Ctrl>
+ <F2>. See Cancel
reservations.
This
icon is used to undo the cancellation. This icon will appear if a reservation
has been cancelled. <Ctrl> + <F2>.
Clicking
this icon puts a reservation on the waiting list. The waiting list can
be considered to be a reservation of a room that is not yet available.<Ctrl>
+ <F3> See Waitinglist reservation.
Clicking
this icon will remove the reservation from the waiting list.<Ctrl>
+ <F3>.
This
icon is both used for assigning a room number to a reservation and for
moving a guest to another room number. The function depends on the status
of the folio. If the status is a 'Reservation', a room number is assigned. The
shortcut is <Ctrl> + <F8>. If the status is 'In-House', it
is used to do a room move. The shortcut is <Shift> + <F8>.
If used to assign a room, it also takes any features entered on the reservation into
consideration when assigning the room number.
This
icon activates the print menu. <F10>
Every
new created channel reservation is listed in 'New Channel reservations'
in the Channel Dashboard. The user can verify if the reservation is correct
and make required changes if needed. By clicking the triple green check
mark in the folio, it is marked as verified and the reservation will be
removed from the list. The user that verified the reservation is stored
in with the
reservation. See Channel Dashboard.
This
icon is used to save changes. If it is greyed out, it means that no changes
have been made and the folio is being viewed (in browse mode)
This
icon becomes active if any changes or edits have been made and allows
the user to cancel changes if selected. Changes can only be cancelled
before any saves are made. IF this icon is greyed out, no changes
have been made.
This icon is used to go back or to close the active window.