Use this icon to access the tools menu. The tools menu is used for:
Use this icon to access the tools menu. The tools menu is used for:
Reload rates from configuration
From the Tools menu in the PMS, a new ticket can be opened for the required
maintenance or service.
When a maintenance and service ticket is created from the folio, a link
with the folio is created. An indicative icon is lit up in the indicator
bar in the folio:
For more information regarding maintenance and service tickets, see Maintenance and
Services.
Used to leave a message for a guest. The guest can read any messages
left for him on his room via the Pay-TV system if the hotel has a Pay-Tv
interface which supports this function. If this option is activated for
a group folio it applies to all reservations of this group.
Clicking the add/new icon will display the next window. The message
can be entered. Save using check mark.
The message status will indicate 'N' which means new. Once the message
is printed, the status will change to 'P'
An indicative icon is lit up in the indicator bar in the folio:
At check-in and check-out, the guest message will pop-up.
This icon can be used to enter guest information. This information is
not directly visible in the reservation window and thus needs to be called
up specifically. This is to prevent a guest from reading internal information
from the window by accident. If this is entered in a group folio it applies
to all reservations of this group.
An indicative icon is lit up in the indicator bar in the folio:
This opens the changes log. This
log displays all actions performed on the folio, from creating a reservation
to check-out. The shortcut is <Ctrl> + <F10>.
The log provides the date, time and user who performed the change. It also
indicates the Old Values and the New Values with a field name and description.
This opens the changes log on daily
rates. All changes regarding rates and mealplans will be displayed in
this log:
The log provides the date, time and user who performed the change. It also
indicates the Old Values and the New Values with a field name and description.
Keycard log. This log shows data on the creation of new and copy keycards and contains information about the following items when supported by the keycard interface:
External folio references gives access to a list of external folios (external reservation numbers).
Reload rates from configuration, formerly called recalculate manual
rates.
This icon is used to post room charges
to the folio for the next night including any extras. Normally room charges
are posted during the night audit. Users may want to post room
charges to a specific folio before night audit. This option can only be
used if the reservation is in house.
Posting detail displays posting user NITEAUD:
For more information, see Posting
Detail screen.
Post deposits is used to post a deposit on a folio. The deposit is linked to the deposit type guarantee on the folio and will post the amount due. See also Option Deposits.