Maintenance and Service tickets can be used for required maintenance or service. See Maintenance and Service.
A maintenance group is required to create a ticket. Hotels can decide to create a general maintenance group or create separate maintenance groups per maintenance category. For example one maintenance group for housekeeping and one for maintenance.
To access Maintenance groups, go to Settings > Housekeeping > Maintenance groups
For example:
A set of services can be added to each Maintenance group or Maintenance category using the split icon.
For example: Maintenance group HSK (Housekeeping)
With maintenance types Towel service, Bathroom amenities and Extra pillows:
