Charge General

Charge General can be used by properties who have charges that need to be posted to multiple rooms.
An example at a hotel might include dry cleaning charges or newspapers delivered at the hotel rooms, where the front desk needs to manually post the charges to the different rooms.
Instead of manually opening the Posting detail screen of every folio one by one, charge General can be used to post Articles.

To access Charge General, navigate to Frontdesk > Charge General or use the shortcut key combination <Ctrl> + <O>.

Once Charge General is selected the following window opens:

Room - The room number can be selected from the Room picklist (only rooms with a status in-house will be available).
Subfolio - A subfolio can be selected to post to a specific subfolio. The default subfolio is A.
PLU - Enter the PLU (Article) or search by typing the description. The scroll tab can be used to scroll through the articles and select the posting article.
Description - Description of the article will be filled once an article is selected.
Reference - If the article allows a posting reference, a reference can be entered here. See Articles for more information.

Once a PLU and room number are selected as outlined below, the posting can be made by entering the amount in the price field and pressing the enter key or checkmark.

Once the posting has been made, the charge will appear in the top window as follows identifying the folio number, room number, PLU, article description, quantity, price and total:

The Charge General screen will remain open and a new room number can be selected if posting the same PLU. The new price is entered and posted.
To Void charges that were posted using Charge General, it is necessary to pull up the specific folio for the room in question. It cannot be voided from Charge General directly. See the Posting detail screen for more details.