This chapter explains how to authorize a credit card in IDPMS.
To authorize a card in IDPMS manually, navigate to the credit card icon:
And authorize card A, B, C or D.
The authorize card screen will be displayed:
The amount displayed is the total reservation value for this sub folio + the amount reserved for extras, as explained in Configuration IDPMS.
This amount can be adjusted manually.
The total amount authorized is displayed per sub folio. For example:
In above example, 3 successful authorizations were made on this credit card. Total amount is $411.45.
When a reservation via Rezexchange is made in IDPMS containing a CC number, the CC number is already tokenized by Shift4 when the reservation is created on the RezExchange platform.
Users can authorize using this token when the guest checks in.
To authorize a card in IDPMS manually, navigate to the credit card icon:
And authorize card A, B, C or D.
The reservation will look like this:
The authorization screen will be:
The amount displayed is the total reservation value for this sub folio + the amount reserved for extras, as explained in Configuration IDPMS.
This amount can be adjusted manually.
It is possible the response in the authorization, triggers a pop up where the user enters a manually obtained authorization code:
Followed by:
When the authorization code is entered, the authorization is completed and the credit card log is shown as:
If no code is entered, in this case, no authorization is set on the credit card.
Shift4 also enables partial authorizations. This means the requested amount cannot be authorized, but a smaller amount can. Shift4 will authorize the smaller amount. IDPMS will generate a pop up to notify the user and calculate the difference between the requested and the actual authorized amount. This situation will be shown in IDPMS like:
The credit card log will be shown as:
