In order to process payment easily, the payment articles are configured to prompt the terminal.
Go to Settings > Financial > Articles
Payment articles used for Shift4 transactions must be configured as EFT articles. Hotels that use Shift4 have both EFT articles and non-EFT (manual or offline) articles.
The EFT articles are used for the transactions through Shift4, manual articles are used for corrections or in case the interface between IDPMS and Shift4 is not working properly.
EFT articles:
Manual articles:
